Privacy Policy

 

Information Collection and Use

Second Harvest Food Bank of Greater New Orleans and Acadiana (SHFBGNA) only gathers personally identifiable data: addresses, zip codes, e-mail addresses, etc. when voluntarily submitted by a donor or the donor's company's Human Resources department. This information is used by SHFBGNA for the purpose of executing the transaction, and may be used by SHFBGNA for other internal purposes. Also, from time to time, SHFBGNA may purchase mailing lists from third parties. Except as stated herein, SHFBGNA will not disclose, sell, share, trade or rent any personally identifiable data it collects.

The information which SHFBGNA automatically gathers, such as the numbers and frequency of visitors to our site and its areas, is used only in the aggregate; very much like television ratings that tell the networks how many people tuned in to a program. This collective data helps us determine how much our visitors use parts of the site, so that we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. We also may provide aggregated statistical "ratings" information, never information about you personally, to our SHFBGNA partners about how our visitors, collectively, use SHFBGNA.

SHFBGNA may from time to time contract with outside vendors to conduct donor interest and satisfaction research. All outside vendors contracting with SHFBGNA will sign a non-disclosure agreement stating that personally identifiable data will not be used for any purpose other than for the research project commissioned by SHFBGNA. We will also release personally identifiable data about you, if necessary, in order to comply with valid legal process such as a search warrant, subpoena or court order, and SHFBGNA reserves the right to use all information including personally identifiable data at its disposal and to share this information with ISPs and other third parties as necessary to investigate any incident of misuse or abuse of its site, server, or information systems.

Other web sites that you may link to from our site, including our partners' (business partners and partner agency) web sites, have their own privacy policies. SHFBGNA is not responsible for the privacy practices of other web sites. We encourage you to review the privacy policies of web sites before providing them with any of your personally identifiable data.

Your Security

We take every precaution to protect the safety and security of your transaction both online and off-line. We use a high-grade encryption and the https security protocol, SSL, to communicate with your browser software. This method is the industry standard security protocol, which helps keep your personally identifiable data as secure as possible. While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. Only SHFBGNA authorized employees are granted access to personally identifiable data. All servers that store personally identifiable data are kept in a secure environment.

Anonymous

Donors are given the opportunity to remain anonymous. The pledge form has an anonymous check box so users who pledge can keep their names from being used in SHFBGNA publications (our Leadership Booklet, for example). E-pledge does not have an anonymous check box at this time, however, one is planned in the near future.

 

Updating Personal Information / Pledge Correction

If a donor's personally identifiable data changes or pledge information changes, please contact your company chair with the new information or write to Jeff Gill-Greve, 1201 Sams Ave., New Orleans, LA 70123 or e-mail him at jgill-greve@secondharvest.org.

If we change our privacy statement, we will post those changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.

 

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Second Harvest Food Bank of Greater New Orleans and Acadiana
1201 Sams Avenue
New Orleans, La 70123

O: 504-734-1322
F: 504-733-8336

Hours of Operation
Monday-Friday
7:30am -4:00pm


 

© Second Harvest Food Bank of Greater New Orleans and Acadiana 2008

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